FAQ

Who are you?

We are collectors ourselves who saw a need for a good online comic shop that really cares about comics and the people who collect them. We hope our passion for comics comes across on the website and to give a service that we always wanted ourselves.

How long have you been trading?

We have been trading online since 2002

How do you grade your comics?

All comics are brand new unless otherwise stated. They are also inserted into Ultra Pro bags and boards as standard.

Which methods of payment do you accept?

Credit Cards – Mastercard & Visa Debit Cards - Maestro, Visa Electron, Visa Delta Paypal Cheques (your comics won't be sent until your cheque clears) Postal and Money Orders

How much is postage?

Please see the postage chart HERE

Why Does my credit card not work?

We have just implemented a new payment gateway system that checks your CVV number (last 3 digit numbers situated on the back of your signature strip) and your registered address. If these are not entered correctly your card will be declined. Please ensure you have your card with you when purchasing.

Do you do offer a subscription service?

Yes we do! Call 01525 306830 or EMAIL US for more information.

Are my details safe with Reed Comics?

Yes. We only hold your name, address and contact details which is protected using secure 256bit SSL encryption hosted on a secure dedicated server at London Docklands. NO credit/debit card details are stored, every card payment is processed at the time of purchase by SagePay; a payment gateway company owned by Sage and then immediately removed upon transaction completion.

Are my comics insured against loss or damage?

Yes!

What happens if my order is lost or damaged?

Missing items will be replaced and anything that reaches you in a damaged condition will be replaced upon return of goods.

What is your refund policy?

If you don't receive your goods within 14 days (28 days overseas), we will give you the option of a full refund or send replacements. If you want to return some or all of your items we will happily give you a refund for the value of items returned.

Where do you deliver to?

We deliver worldwide.

Who do I make Cheques and money orders out to?

Cheques and money orders to be made out to:

Reed Comics Limited
Capability House
Wrest Park, Silsoe
Beds
MK45 4HR

TEL: 01525 306830

We welcome your feedback, feel free to EMAIL US with any questions.