FAQ

Who are you?

We are collectors ourselves who saw a need for a good online comic shop that really cares about comics and the people who collect them. We hope our passion for comics comes across on the website and give a service that we always wanted ourselves.

How long have you been trading?

We have been trading online since 2002

Do you charge immediately for PRE-ORDERS and ADVANCED ORDERS

ADVANCED ORDERS and PRE-ORDERS are charged straight away as we pre-buy all products in advance and allocate them to you.

Which methods of payment do you accept?

Credit Cards – Mastercard & Visa
Debit Cards - Maestro, Visa Electron, Visa Delta
Paypal (Other cards accepted through this gateway eg. AMEX)

How much is postage?

Please see the postage chart HERE

Can I buy more than one copy of a book?

We are not a wholesaler and may limit your purchase to one copy to give everybody a chance.

Why Does my credit card not work?

We have just implemented a new payment gateway system that checks your CVV number (last 3 digit numbers situated on the back of your signature strip) and your registered address. If these are not entered correctly your card will be declined. Please ensure you have your card with you when purchasing.

Do you do offer a subscription service?

Yes we do! Call 01525 306830 or EMAIL US for more information.

Are my details safe with Reed Comics?

Yes. We only hold your name, address and contact details which are protected using secure 256bit SSL encryption hosted on a secure dedicated server. No credit/debit card details are stored, every card payment is processed at the time of purchase by the Paypal Web Payments Pro secure payment gateway.

Are my comics insured against loss or damage?

Yes!

What happens if my order is lost or damaged?

Missing items will be replaced and anything that reaches you in a damaged condition will be replaced upon return of goods.

What is your refund policy?

If you don't receive your goods within 14 days (28 days overseas), we will give you the option of a full refund or send replacements. If you want to return some or all of your items we will happily give you a refund for the value of items returned.

Where do you deliver to?

We deliver worldwide.

How do you grade your comics?

All comics are brand new unless otherwise stated. They are also inserted into Bags and Boards as standard, plus we bag Graphic Novels where possible.

Who do I make Cheques and money orders out to?

Cheques and money orders to be made out to:

Reed Comics Limited
UNIT 68A
Wrest Park, Silsoe
Beds
MK45 4HS

TEL: 01525 306830

We welcome your feedback, feel free to EMAIL US with any questions.