Who are you?
We are collectors ourselves who saw a need for a good online comic shop that really cares about comics and the people who collect them. We hope our passion for comics comes across on the website and to give a service that we always wanted ourselves.
How long have you been trading?
We are in our eleventh year of trading.
How do you grade your comics?
All comics are brand new unless otherwise stated. They are also inserted into Ultra Pro bags and boards as standard.
Which methods of payment do you accept?
Credit Cards – Mastercard & Visa.
Debit Cards - Solo, Maestro, Visa Electron, Visa Delta, Paypal, Cheques, (your comics won't be sent until your cheque clears) Postal Orders and Money Orders.
How much is postage?
Please see the postage chart HERE
Why Does my credit card not work?
We have just implemented a new payment gateway system that checks your CVV number (last 3 digit numbers situated on the back of your signature strip) and your registered address. If these are not entered correctly your card will be declined. Please ensure you have your card with you and enter all details correctly.
Do you do offer a subscription service?
Yes we do! Call 0845 1235577 (from landline) or 01462 713079 (from mobile) or EMAIL US for more information.
Are my details safe with Reed Comics?
Yes. We only hold name, address and telephone details about our customers which is protected using a secure server hosting company and 256bit SSL encryption to verify that each page you visit is from us. NO credit/debit card details are stored anywhere online by us as every payment is processed at the event of purchase by SagePay; a payment gateway company owned by Sage and immediately destroyed upon transaction completion.
Are my comics insured against loss or damage?
Yes!
What happens if my order is lost or damaged?
Missing items will be replaced and anything that reaches you in a damaged condition will be replaced upon return of goods.
What is your refund policy?
If you don't receive your goods within 14 days or 28 days overseas, we will give you the option of a full refund or if you wish send your order again. If we've already sent out your order you will have to return the comics then we'll give you a full refund of the comic books only.
Where do you deliver to?
We deliver worldwide.
Who do I make Cheques and money orders out to?
Cheques and money orders to be made out to:
Reed Comics Limited
5 Fishers Close
Gravenhurst
Beds
MK45 4LJ
TEL: 0845 1235577 (from landline) or 01462 713079 (from mobile)
We welcome your feedback, feel free to EMAIL US with any questions.
